Refund Policy

30-day money-back guarantee

We want you to love your time with us. If your plans change, you can request a full refund within 30 days of your purchase date, as long as the class hasn't taken place yet.

How to request a refund

Our payments are processed securely by Stripe. To request a refund, email us at rootedfamilybotanicals@gmail.com with your confirmation number and we'll take care of it.

When a refund is processed, your reserved seats are released so someone else can book them.

If a class is canceled

A minimum of five participants is required for each workshop. If a class does not meet the minimum enrollment, you may choose to receive a full refund or transfer your registration to the next available class on our calendar. We'll contact you if a class needs to be rescheduled or canceled due to low enrollment.

After the 30-day window

If your class is more than 30 days after purchase and you can no longer make it, reach out — where we can, we'll help you transfer your seats to a future class instead.